At Citizencarebd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our home care health services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home address, and any medical details provided voluntarily through forms or service requests.

• Health-related Information: Relevant health data needed to provide appropriate home care services.

• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage home care services.

• To communicate with you regarding appointments, updates, or health recommendations.

• To improve our services and website user experience.

• To maintain internal records and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information:

• With our trusted caregivers and staff only as needed to provide services.

• With third parties when required by law or to protect our legal rights.

• With service providers who help us operate our website or services under strict confidentiality agreements.

4. Data Security

We implement strong security measures to protect your information from unauthorized access, disclosure, or destruction. However, no online system is 100% secure. We encourage users to also take precautions when sharing sensitive data online.

5. Cookies

Our website may use cookies to improve user experience. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your information (subject to legal or operational obligations).

• Withdraw your consent at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Citizencarebd – Home Care Health Service
Email:citizencarebd@gmail.com
Phone: 09-613166166
Website: www.citizencarebd.com